Privacy & Cookie Policy

Effective Date: 28th May 2025

Worcester City Women Football Club (“WCWFC”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data transparently and securely. This Privacy & Cookie Policy outlines how we collect, use, and safeguard your data when you visit our website https://www.wcwfc.co.uk, in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

1. Who We Are

Worcester City Women’s Football Club is the data controller responsible for the personal data collected through this website. As a data controller, we determine the purposes and means of processing your personal data in accordance with the UK General Data Protection Regulation (UK GDPR). If you have any questions about this Privacy & Cookie Policy or how we handle your data, please use the contact form available at the bottom of this page.

2. What Information We Collect

We may collect and process the following types of personal data:

  • Identity & Contact Data – e.g., name, email, phone number (submitted via contact forms or subscriptions).

  • Technical Data – e.g., IP address, browser type/version, operating system, device type, and website activity.

  • Usage Data – e.g., interactions with website features, pages visited, time spent on pages.

  • Marketing Preferences – e.g., your communication choices if you subscribe to newsletters or updates.

3. How We Use Your Data (and Legal Bases)

We only use your personal data where we have a legal basis to do so. This includes:

  • Responding to contact form submissions or inquiries: Legitimate interest

  • Sending newsletters or club updates (when opted in): Consent

  • Analyzing website usage and performance: Consent (via cookie banner)

  • Showing tailored content via demographics and interest reporting: Consent

  • Ensuring website security and functionality: Legitimate interest

  • Complying with legal and regulatory obligations: Legal obligation

You are not required to provide personal data, but some features (e.g., newsletter sign-up) may not work without it.

4. Sharing Your Data

We do not sell your personal data. However, we may share it with:

  • Trusted service providers (e.g., website hosts, analytics providers) who process data on our behalf under strict data protection terms.

  • Legal or regulatory authorities, where we are required to comply with the law.

All third-party service providers must respect the security and confidentiality of your data.

5. Data Transfers Outside the UK/EEA

Some of our service providers (e.g., Google) may process data outside the UK/EEA. In such cases, we ensure your data is protected by:

  • Standard Contractual Clauses (SCCs) approved by the UK government or European Commission

  • Other appropriate legal safeguards where applicable

6. Data Retention

We retain personal data only as long as necessary for the purposes stated above or as required by law. Retention periods vary by data type, but we periodically review and securely delete or anonymise data no longer needed.

7. Your Rights

You have the following rights under UK data protection laws:

  • Access – Request a copy of the personal data we hold about you

  • Correction – Ask us to correct inaccurate or incomplete data

  • Erasure – Request deletion of your data (“right to be forgotten”)

  • Restriction – Ask us to limit how we process your data

  • Objection – Object to processing based on our legitimate interests

  • Withdraw Consent – Where processing is based on consent (e.g., marketing), you can withdraw at any time

  • Lodge a Complaint – With the UK Information Commissioner’s Office

8. How We Protect Your Data

We implement appropriate technical and organisational measures to safeguard your data, including:

  • Secure HTTPS encryption on our website

  • Firewalls and access controls for hosting platforms

  • Data minimisation and regular security audits

9. Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device that help our site function and enhance your experience. We use both first-party and third-party cookies.

Types of Cookies We Use:

  • Strictly Necessary Cookies – Enable basic functions like page navigation and access to secure areas. These cannot be disabled.

  • Performance Cookies – Collect anonymous data on how visitors use our site, helping us improve it.

  • Functional Cookies – Remember preferences (e.g., region or language).

  • Targeting Cookies – May track browsing habits to show you relevant content or advertising.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. This includes enabling Google Analytics Advertising Features, such as:

  • Pages visited

  • Time spent

  • Click paths

  • Demographics and Interests reports

  • Remarketing

  • Advertising Reporting Features

These features allow us to collect additional information, such as age, gender, and interests, on an aggregated basis. We, along with third-party vendors like Google, use first-party cookies (Google Analytics) and third-party cookies (Google advertising cookies) to collect this data. We do not combine this information with personally identifiable data, and it is used solely to improve our website and better understand our audience.

You can opt out of Google Analytics Advertising Features using:

  • Google’s Ads Settings

  • The Network Advertising Initiative’s opt-out page

  • The Google Analytics Opt-out Browser Add-on

For more info, see Google’s Privacy Policy: https://policies.google.com/privacy

10. Managing Your Cookie Preferences

When you first visit our site, you will see a cookie consent banner. You can choose to:

  • Accept all cookies

  • Reject non-essential cookies

  • Customise your settings

You can change your preferences at any time by clicking the “Cookie Settings” link in the website footer. You can also manage cookies via your browser settings or visit www.aboutcookies.org for detailed guidance.

11. Changes to This Policy

We may update this policy to reflect legal or operational changes. Any updates will appear on this page with a revised “Effective Date” at the top. Please check back periodically.

12. Contact

For questions or to exercise your data rights fill in the form:

Information submitted via our contact form will be used solely to respond to your inquiry and will not be shared without your consent.